Eventually they asked about my Lyft account, and I got suspicious and hung up. Preventing the ticket from going on your record is the best way to avoid deactivation. They started asking me questions to verify my username and phone number, which I did. It happened to a Mid-Michigan Uber driver, Joseph O'Connor. Actual evidence that I was not going mad — someone had tried to use my account! Update Uber representative Trina Smith contacted us about this story, saying: We investigated and found no evidence of a breach.
Uber requires drivers to follow a code of conduct that prohibits violent or inappropriate behavior, drug and alcohol use, and any other illegal behavior. My account seemed to have been hacked today. Check out the page for more info - violations of any of those of clauses may result in a ban without warning. You can find much more information about your privacy choices in. During the night I usually have my phone on silent as I sometimes get international messages when I am sleeping. He didn't take a look at exactly where the trips were going but he knew it couldn't be real trips.
Logging out of the app — which is something I never do — meant an unusual welcome screen asking for my phone number. Arriving at work I put it out of my mind. Two of Josh's credit cards were still linked to the account. Whoever had Josh's details had changed his password and taken over his account. I figured that as the number in my account did not match that it would set me up a new account. This goes to the broader issue of whether we can trust the government with our data, including census information.
If your ratings are slipping, I recommend my guide:. There was also former employee Susan Fowler's at the company, which was published as a blog post in February. Follow-up questions at the top level are allowed. In the meantime I worked out that if I turned on the location service for Uber and then log in, it automatically updated my phone number and my account is now completely back to normal. Account hacked in Russia, then used in the Netherlands.
One good way to directly message Uber about your deactivation is to open the driver app. They changed all my account setting to Russian and made several charges to my credit card. Well, well, well… Someone in Russia had clearly hacked my app. Joseph O'Connor was having Easter dinner with friends when he received the notices of earned money for trips, that he never took that day. If your email doesn't sound alarm bells on Troy's site, don't relax - it just means the address isn't among publicly available hacked data. It also might mean that these customers were breached individually by other means, and their Uber credentials harvested and put up for sale. I am usually quite blase but now I have made sure these kind of apps have a proper password and not a very easy one.
Visiting an can be a faster way to find out why you were deactivated. I changed my password twice and this Russian person is still making trips on my account. Any questions we suspect of being leading questions or asked merely to promote an agenda or will be removed. Banks will typically do the same for a debit card, but it may take time to get the money credited to your account. I would keep spamming uber support until they get back to you.
There is no such thing as a Stupid Question! It only applies to eligible data breaches that occur on, or after, that date. I could see a transaction for just over a Euro and a matching refund transaction. So if you accept and then cancel too many rides, you may be deactivated. Everyone Is Suing Uber Over The Data Breach In other news, the fallout from the Uber data breach continues. If Uber account hacked , it is possible that the hacker may have changes the password. There are many reasons why Uber drivers can be deactivated, ranging from the bureaucratic forgot to update documents to the performance-related star ratings too low, customer complaints. But if you are on Uber, keep an extra-sharp eye on your account activity — and if you see any fake ride charges, contact Uber to dispute them right away.
A widely publicised code of ethics, whistleblowing protections and ethics training for all staff would certainly not go amiss. Immediately concerned about a rider's safety if he or she took a trip thinking it was Joseph, he struggled to get a hold of Uber. In Ireland, the app of choice seems to be Hailo or as it is now called, mytaxi. To bring you the best content on our sites and applications, Meredith partners with third party advertisers to serve digital ads, including personalized digital ads. This literally just happened to me. The public disclosures Uber has made so far make it very difficult to identify Australians caught up in the data breach. Like the last guy said, the thing that throws you off is they cancel your trip.